<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><br></div><div><br></div>Scott and NPMUGS,<div><br></div><div> I really appreciate all you offer the group and I've taken advantage of many things. </div><div><br></div><div>I have a little issue however. I use my Mac for almost everything, but I installed Parallels and Windows several months back to run a Windows-based program. Everything was working pretty well, until I decided to re-organize some documents. Right after that, when I try to open Parallels and Windows, the 'Windows' window comes up and asks me to put in the serial number of the program as if I need to install Windows again. I think I must have accidentally moved the program to a 'hidden' place that can't read the file. I know I haven't deleted it. </div><div><br></div><div>I called Tech support and got someone who didn't even understand what I was talking about. I think it must be a pretty simple thing, as I was only moving documents around. </div><div>1. Are any of you able to help me understand (or tell me where to get this info) how everything is organized so I can put it back the right way?</div><div>2. Perhaps you can just tell me where and how this particular program needs to be located.</div><div><br></div><div>I appreciate your time and talents!</div><div><br></div><div>Best wishes,</div><div>Jeanne Hink</div><div><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div><font class="Apple-style-span" face="Zapfino" size="3"><span class="Apple-style-span" style="font-size: 11px; "><i><span class="Apple-style-span" style="font-family: Arial; font-size: 12px; font-style: normal; "><div> </div></span></i></span></font></div></div></div></span></div></span></div></div></body></html>