[NPMUG] MS Office 2008 problems Grrrr!
Lance Kennelty
lmk2 at pitt.edu
Thu Aug 14 13:41:06 MDT 2008
Hi all,
I am having problems with just one user account on my home machine
and MS-Office 2008. (And yes it is my user account, doh!) I am
getting the friendly, yet useless message: Microsoft Word has
encountered a problem and needs to close message each time I try to
open Word. I have done the usual things, thrown away the Microsoft
Preferences and com.Microsoft files. I have even removed the package
entirely (I think) and reinstalled it. No go. Same message, We are
sorry for the inconvenience. Further looking yields this:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-08-14 15:31:14 -0400
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.2.080729
Crashed Module Name: Foundation
None of the other users of the machine get this, their installs work
just fine, thank you. I have gone to the disk utility and repaired
the permissions, I've created a new account where Word seems to run
in all its glory with no errors. Is my user account/home dir, gulp,
corrupt? How can I fix this. I need to run Word and I need to keep
my account and home dir as is. What can I try next? Thank you!
-Lance
Long Live the Glorious Microsoft Empire!
(It adds that each time I send a message too, anyway to switch that
off??)
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